Which handset do I need to purchase to be eligible for this promotion?
To be eligible for the Sonos One speaker, you must pre-order or sign up to a valid plan for the Huawei P30 or P30 Pro from a participating retailer.
When does this promotion begin and end?
The promotion will commence from 12:01AM AEDT 27/03/2019 to 11:59PM AEDT 15/04/2019
When do I need to submit my claim by?
All claims must be registered online between 12:01AM AEDT 27/03/2019 to 11:59PM AEDT 16/05/2019
What do I need to have so I can submit my claim?
You are required to have the IMEI of your device and upload a proof of purchase.
Where can I find my IMEI?
You can find your IMEI by dialling *#06# on your device. If your device have two IMEI, you will only need to enter the first IMEI listed.
Who are the participating retailers?
JB Hi-Fi, Harvey Norman, Mobileciti, Kogan, Allphones, Telstra, Optus, Vodafone and Huawei Experience stores are the only participating retailers for the Huawei P30 Series Sonos One speaker promotion.
Who can I contact about the status of my gift redemption?
You can email firstname.lastname@example.org
Can I claim more than one Sonos One speaker?
No, the offer is limited to one Sonos One speaker for each Huawei P30 or P30 Pro you have pre-ordered during the promotional period.
How long do I have to wait before I received my gift?
Please allow up to 14 working days before receiving your gift.
Can I get my gift delivered to another country?
No, the bonus gift can only be sent to a valid Australian address.
I don’t have access to the internet is there another way I can enter?
Unfortunately, not, you will need to have access to the internet to make you claim. Claims can be made on your PC or via your mobile device. Please email email@example.com if you have any trouble entering your claim.
I have not received a confirmation email after submitting my claim. Who can I contact?
There may be a slight delay in receiving your confirmation email. If you have not received a confirmation email within an hour, you may have entered an incorrect email address or the email may have landed in the Spam or Junk mail folder. Please check your Spam and Junk Mail folders and if you do not receive the confirmation within 24 hours, please email firstname.lastname@example.org
What do I do if my gift is not working properly or broken?
Your gift is covered with a 12 month warranty. For any queries regarding the Sonos One speaker, you will need to contact email@example.com